Privacy Policy for veercabs.com

Effective Date: 01-02-2024

Thank you for choosing veercabs.com (“we,” “us,” or “our”) for your transportation needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our cab booking application (“App”) and related services (collectively, the “Services”). By using our App and Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: When you sign up for our App or use our Services, we may collect personal information that includes but is not limited to:

• Name, contact information (phone number, email address, postal address)
• Government-issued identification information (for regulatory compliance)
• Payment information (credit card details, digital wallets, or other payment methods)
• Profile information (profile picture, username, preferences)

1.2. Usage Information: We may automatically collect certain data when you use our App, such as:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, access times, pages viewed, interactions with the App)
• Location information (GPS data or other location-based information, with your consent)

1.3. Additional Information: We may collect information from you when you voluntarily provide it to us, participate in surveys, or contact our customer support.

2. How We Use Your Information:

2.1. Providing Services: We use the information collected to provide and maintain our App and Services, process your ride bookings, and communicate with you regarding your rides.

2.2. Personalization: We may use your data to personalize your App experience, recommend relevant offers, and improve our Services.

2.3. Safety and Security: We use your information to enhance the safety and security of our App and Services, which may include screening drivers, verifying accounts, and investigating suspicious activities.

2.4. Customer Support: We may use your information to respond to your inquiries, troubleshoot issues, and resolve disputes.

2.5. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to government requests.

3. How We Share Your Information:

3.1. Service Providers: We may share your information with third-party service providers who assist us in providing the App and Services, including payment processing, data analytics, and customer support.

3.2. Drivers: Your name and location may be shared with drivers to facilitate your ride bookings.

3.3. Business Partners: We may share aggregated and anonymized data with business partners for analytical or marketing purposes.

3.4. Legal Requirements: We may disclose your information if required by law, legal process, or governmental request.

4. Data Retention: We will retain your personal information for as long as necessary to provide our Services and as required by applicable laws. If you delete your account, we may retain certain data for legal and operational purposes.
5. Your Rights and Choices: You have the right to access, update, and delete your personal information. You may also have the right to restrict or object to certain data processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.
6. Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
7. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will provide notice of any material changes through the App or other means.
8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at veercabs.com@gmail.com.

By using our App and Services, you consent to the collection and use of your personal information as described in this Privacy Policy.